Join a team that delivers seamless health‑coverage support to U.S. customers outside employer plans. As a Production Support Engineer, you’ll debug complex .NET services, fix bugs, and collaborate with product and dev squads across continents.
What You’ll Do
- Investigate production incidents using logs and diagnostic tools.
- Trace application flow across React UI, .NET services, and event‑driven components.
- Reproduce bugs, craft safe code fixes, and submit pull requests.
- Write unit tests, review peers’ code, and maintain code quality.
- Document findings, probable causes, and handoff details for stakeholders.
What You Need
- 7+ years of software development or production support experience.
- Strong C# and modern .NET skills, API and service development.
- Experience debugging Azure App Services and distributed integrations.
- Proven log, exception, and event analysis abilities.
- Solid unit‑testing and Git workflow practices.
Good to Have
- React component development experience.
- Azure DevOps pipeline familiarity.
- Automated testing framework exposure.
- Cross‑regional team collaboration background.
The Opportunity
WTW’s legacy of global advisory and innovation fuels a dynamic work environment where your contributions directly impact millions of lives.