BelWo Inc
Job Description
We are seeking a skilled and detail-oriented Quadient Developer to join our team.
This role is ideal for individuals with hands-on experience in Quadient Inspire Designer, Scaler, and Interactive.
The Quadient Developer will be responsible for designing, developing, and maintaining customer communication solutions, ensuring seamless and personalized client experiences. This position is a great opportunity for professionals passionate about CCM (Customer Communications Management) and looking to contribute to innovative projects in a collaborative environment.
Experience : 4-8 years.
Location : India (Remote).
Shift time : 3:00 pm-12:00 am, 6:00 pm-3:00 am.
Desired Skills : Quadient Inspire Suite (Designer, Interactive, Scaler), Code Quality and Maintainability, Integration and Composition.
Roles And Responsibilities
Quadient Inspire Development & Optimization :
• Lead the development, customization, and optimization of complex applications using Quadient Inspire Designer (Advanced & Interactive) and Scaler, ensuring high performance and scalability.
Root Cause Analysis (RCA)
• Conduct thorough Root Cause Analysis (RCA) to identify and resolve issues effectively, ensuring system stability and reliability.
Version Upgrades & Migrations
• Lead critical version upgrades of Quadient Inspire and manage migration projects from other CCM tools to the Quadient platform, overseeing the entire process from planning to execution.
API Integrations
• Implement and maintain simple API integrations to support and extend CCM functionalities, enabling data flow and system & Deployment Expertise :
• Provide expert-level guidance and hands-on support for Quadient Suite installation, configuration, and deployment across various environments (Development, QA, Collaboration :
• Collaborate closely with cross-functional teams, including business analysts, IT operations, and other developers, to ensure seamless integration and optimal performance of CCM & Performance Tuning :
• Proactively troubleshoot complex technical issues related to Quadient Inspire and optimize system performance to meet business demands.
Documentation & Best Practices
• Document best practices, technical solutions, project progress, and create comprehensive knowledge articles for support teams.
Technical Leadership
• Act as a subject matter expert for Quadient Inspire, providing technical leadership and guidance to junior team members.
Experience
Required Skills & Qualifications :
• 8-10 years of experience in the Customer Communication Management (CCM) domain.
• Strong hands-on proficiency with Quadient Inspire Designer (Advanced & Interactive), Scaler, and Dynamic Communication.
• Strong knowledge and understanding of CCM principles, best practices, and industry standards.
• Familiarity or experience with Quadient Cloud solutions is a plus.
• Experience with scripting or programming languages relevant to Quadient integrations (e.g., XML, XSLT, basic API concepts).
• Excellent analytical and problem-solving skills for effective RCA and issue resolution.
• Excellent verbal and written communication skills for effective collaboration and documentation.
• Demonstrated ability to lead technical initiatives and guide team members.
Qualification
• Graduation/Postgraduation in any discipline
(ref:hirist.tech)
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