Service Quality, Risk, and Compliance Specialist

Uber Technologies Inc. is hiring for the position of Service Quality, Risk, and Compliance Specialist!

Responsibilities of the Candidate:

• Examine documents for the following four factors: relevance, responsiveness, privilege, and confidentiality
• Summarise, tab, highlight, chart, and collect certain documents or information gleaned from the documents
• Provide accurate, valid, and complete information by using the right methods/tools
• Independent decision making
• Work in a challenging and Target based environment
• Achieve targets on a monthly basis
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication

Requirements:

• Clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights
• Ability to self-serve, investigate and get the data we require will make you much more effective in this role
• Self-starter attitude is a must
• Ability to make independent decisions
• Exceptional problem-solving skills, MS Excel/data management skills
• 0-1 year of experience
• Positive influencer and strong Uber culture advocate
• Ability to be organized and detailed in the completion of tasks
• Strong interpersonal skills and ability to influence and motivate people at all levels across a broad variety of job functions
• Excellent written and verbal communication skills
• Demonstrated analytical success and the capacity for developing/understanding strategy
• Hands-on experience executing an initiative from start to finish
• Achieves project goals while managing scope, time, quality, and risk
• Learns from failures as well as successes
• Excellent organizational skills to juggle many tasks without losing sight of the highest priority items
• Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced environment
• Ability to understand complex concepts and work across multiple functions and teams
• Demonstrate initiative, persistence, ability to problem solve, and enthusiasm for learning new skills
• Offer creative thinking and solutions
• Bachelor’s degree holder
• Proficiency in English
• Any added language will be beneficial
• Strong soft skills & need to have a good command of English