Service Quality, Risk, and Compliance Specialist

Software Development

Uber Technologies Inc. is hiring for the position of Service Quality, Risk, and Compliance Specialist!

Responsibilities of the Candidate:

  • Examine documents for the following four factors: relevance, responsiveness, privilege, and confidentiality
  • Summarise, tab, highlight, chart, and collect certain documents or information gleaned from the documents
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Independent decision making
  • Work in a challenging and Target based environment
  • Achieve targets on a monthly basis
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication

Requirements:

  • Clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights
  • Ability to self-serve, investigate and get the data we require will make you much more effective in this role
  • Self-starter attitude is a must
  • Ability to make independent decisions
  • Exceptional problem-solving skills, MS Excel/data management skills
  • 0-1 year of experience
  • Positive influencer and strong Uber culture advocate
  • Ability to be organized and detailed in the completion of tasks
  • Strong interpersonal skills and ability to influence and motivate people at all levels across a broad variety of job functions
  • Excellent written and verbal communication skills
  • Demonstrated analytical success and the capacity for developing/understanding strategy
  • Hands-on experience executing an initiative from start to finish
  • Achieves project goals while managing scope, time, quality, and risk
  • Learns from failures as well as successes
  • Excellent organizational skills to juggle many tasks without losing sight of the highest priority items
  • Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced environment
  • Ability to understand complex concepts and work across multiple functions and teams
  • Demonstrate initiative, persistence, ability to problem solve, and enthusiasm for learning new skills
  • Offer creative thinking and solutions
  • Bachelor’s degree holder
  • Proficiency in English
  • Any added language will be beneficial
  • Strong soft skills & need to have a good command of English

To apply for this job please visit unstop.com.

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