Technical Support Engineer

Full Time

zohocorp

  • Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
  • Build a rapport with customers with clear and confident communication.
  • Focus on customer satisfaction and first-time-resolution.
  • Engage with the technical team to provide faster resolutions to technical issues.
  • Work closely with the technical content team to identify gaps in the help module.
  • Should be willing to work night shifts.
Please note that we have requirements for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.

To apply for this job please visit careers.zohocorp.com.

Similar Jobs to Apply
  • Hexaware Technologies Limited
    Mumbai/Pune/Chennai & Noida

    Excellent verbal and written communication in English is must Should have basic knowledge on ITIL process and international Client handling over the phone and email Meet established serv
  • The Good Glamm Group
    Mumbai, Maharashtra, India

    The Good Glamm Group is South Asia’s largest Content to Commerce group . We are on a mission to build the largest digital FMCG Conglomerate of the future. We became India’s first beauty comm
  • OLA
    Bengaluru

    About Company Ola Electric is India’s largest 2W electric vehicle company. In 2021, Ola set up one of India's largest two-wheeler manufacturing facility “Ola Futuref
  • Zoho
    Chennai

    Create and publish SEO-optimized, relevant, original and compelling content Contribute to creating rich content resources (articles, eBooks, infographics, solution guides, webinars, videos, etc