Salesforce Success Architect

IT Services
  • IT Services
  • India

Join a high‑impact team that guides Salesforce’s most strategic customers through AI‑driven digital transformation, delivering scalable, secure architectures across multiple Industry Clouds. You’ll act as the trusted advisor who translates complex technical concepts into executive‑level business value.

What You’ll Do

  • Assess Industry Cloud deployments and deliver architecture recommendations for scalability and reliability.
  • Lead multi‑cloud solution designs, incorporating AI tools such as Einstein and Agentforce.
  • Translate technical findings into clear executive briefings and strategic roadmaps.
  • Identify gaps, propose product enhancements, and drive adoption of new features.
  • Collaborate with Customer Success, Product, and Support engineers to resolve critical issues.

What You Need

  • 8+ years in solution or enterprise architecture with large‑scale SaaS implementations.
  • Deep expertise in Salesforce platform, including Admin, Apex, LWC, and OmniStudio.
  • Proven multi‑cloud industry knowledge across at least three listed Industry Clouds.
  • Strong AI‑first experience using Einstein, Agentforce, or comparable AI success platforms.
  • Excellent communication skills; ability to produce executive‑level design documents and presentations.

Good to Have

  • Salesforce Certified Application & System Architect credentials.
  • Platform App Builder or Advanced Admin certification.
  • Experience defining AI governance policies or enablement programs.

The Opportunity

Salesforce’s AI agents amplify your impact, enabling faster delivery of value, while an inclusive, non‑discriminatory culture supports work‑life balance and continuous learning.

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