MUFG Pension & Market Services
A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Overview
The EngageOne Developer is supposed to work along with junior and senior team members in across teams. The person should be able to design and develop personalized customer communications solutions using EngageOne platform, including documents, statements, invoices, and marketing materials.The candidate should have a strong understanding of customer communication technologies , creative mindset and the ability to collaborate with stakeholders to understand business requirements and translate them into effective communication designs.
Key Accountabilities and main responsibilities
Strategic Focus
• Supporting the senior members in the delivery of the project with his/her technical expertise.
• Contribution to the project with his/her skills and resolving any blockers.
• Analyse and document the technical solutions.
Operational Management
• Participate in design consultations with architects, technical analysts, and other IT team members.
• Gather, organise, and document information for IT stakeholders.
• Document and present design solutions and supporting rationale following stablish internal documentation standards.
• Identify dependencies and integration points and recommend solutions involving programs functions, interfaces.
• Submit software products for review of compliance with best practices, standards, and enterprise architecture (code review)
• Learn and enhance knowledge of the various multi-platform system support environments, utilities, and procedures.
• Deliver services with an agile approach.
• Guide and mentor less experience staff.
• Provide feedback to build team capability.
• Continuous improvement mindset.
People Leadership
• Contributing to the project team for delivery
Governance & Risk
• Reviewing at the coding standards to comply with Infosec principles
Experience & Personal Attributes
Experience in the following:
• The candidate should have 3-6 years of relevant experience
• Have strong knowledge /experience in Customer Communication Management Tool – EngageOne (EO Application Server, EO Digital Deliver, EO Process Executive), EO Designer Suite Version 6.
Required Skills
• Proven experience in designing and developing customer communications solutions using EngageOne or similar platforms.
• Proficiency in EngageOne Designer/Developer tools, including EngageOne Designer, EngageOne Interactive, and EngageOne Compose.
• Quick in understanding business requirements and functional specification document.
• Be a self-starter with the ability to work using their own initiative.
• Good written and verbal communication skills.
• Able to manage workload effectively.
• Effective problem-solving skills & ability to analyse situations logically.
• Capable of working under pressure to specific deadlines.
• Excellent communications and customer interfacing skills.
• Strong understanding of typography, layout, colour theory, and visual design principles. Familiarity with HTML, CSS, JavaScript, and other web technologies.
• Strong understanding of document composition, variable data printing, and personalized communication concepts.
Desired Skills
• Any other document composition tools, such as OpenText Exstream, GMC Inspire
• Jira