Join a fast‑moving team that powers the US CRM organization’s shift to a next‑generation Customer360 model. Based in Hyderabad, you will work directly with US product leaders to translate strategic priorities into executable product increments, ensuring scalability and compliance.
What You’ll Do
- Partner with US product owners to convert strategy into delivery‑ready workstreams.
- Convert business needs into user stories, acceptance criteria, and process flows.
- Keep the backlog healthy by prioritizing, refining, and managing dependencies.
- Remove blockers and improve scope clarity for predictable high‑quality releases.
- Bridge US leadership, Hyderabad delivery teams, and tech, data, compliance stakeholders.
What You Need
- 9–11+ years in product management, business analysis, or digital transformation.
- Proven ability to deliver clear requirements, user stories, and prioritized items.
- Hands‑on experience in agile environments with backlog refinement and release sequencing.
- Strong exposure to CRM platforms such as Salesforce, Veeva, or Marketing Cloud.
- Excellent communication, analytical, and influencing skills without formal authority.
Good to Have
- Experience with AI‑enabled product management or analysis tools.
- Demonstrated ability to turn ambiguous problems into clear, actionable plans.
The Opportunity
The role will shape the Hyderabad support model for CRM product management while delivering near‑term initiatives with speed and operational discipline. It offers a chance to influence global product decisions across a regulated healthcare environment.